Responsible Gaming at dbji
Gaming should always be enjoyable — a form of entertainment, not a source of financial stress or personal harm. dbji is fully committed to fostering a safe and responsible gaming environment for every player across Bangladesh. This page outlines the tools, policies, and support resources available to help you stay in control at all times.
Tools to Keep You in Control
dbji provides a comprehensive set of responsible gaming tools that you can activate at any time through your account or by contacting our support team. These features are designed to empower you to set personal boundaries and maintain a healthy relationship with gaming.
Set daily, weekly, or monthly deposit caps on your dbji account to ensure your spending stays within a budget you are comfortable with. Once a limit is in place, it takes effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period to prevent impulsive decisions.
Define how long you can remain logged in to dbji in a single gaming session. When your chosen session limit is reached, you will be automatically logged out and notified. This prevents extended unplanned play and helps you maintain awareness of how much time you spend gaming each day.
If you feel you need a short break from gaming, you can activate a time-out period ranging from 24 hours up to 6 weeks. During a time-out, your account is temporarily suspended and you will not receive any promotional communications. At the end of the period, your account is automatically reactivated.
For players who need a longer or permanent break, dbji offers a self-exclusion facility. You can request self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once activated, your account is fully closed, all marketing communications are stopped, and you will not be able to register a new account during the exclusion period.
Protect yourself from unexpected financial exposure by setting a maximum loss threshold over a daily, weekly, or monthly period. Once your loss limit is reached, gaming activity is paused for the remainder of the period. Loss limits can be decreased immediately but require a cooling-off period to increase.
Enable on-screen reality check notifications that appear at regular intervals — every 30, 60, or 90 minutes — during your gaming session. These prompts display how long you have been playing and how much you have wagered, giving you a clear and objective view of your gaming activity in real time.
Strictly 21+ — No Exceptions
dbji operates exclusively for adults aged 21 and above. We have a strict zero-tolerance policy towards underage gaming. Every player who registers on the dbji platform is required to complete identity and age verification before deposits or withdrawals can be processed. This is not merely a formality — it is a core safeguard that we enforce rigorously across Bangladesh.
We use document-based verification processes to confirm each player's date of birth. Acceptable documents include the Bangladesh National Identity Card (NID), a valid passport, or a government-issued driving licence. Accounts where age cannot be confirmed are suspended immediately pending verification.
All players must submit valid government-issued identification before their account is fully activated. dbji verifies every document using secure third-party identity checks, ensuring that only adults aged 21 and above can access real-money gaming features.
Any account found to belong to a person under 21 years of age is suspended immediately. All funds held in the account are frozen pending investigation, and the matter is escalated to our compliance team in line with our legal obligations.
dbji strongly encourages parents and guardians to install parental control software on shared devices to prevent minors from accessing online gambling platforms. We recommend tools such as Net Nanny, Qustodio, or built-in device parental controls available on Android and iOS devices.
dbji does not direct any marketing communication towards individuals under 21. Our promotional materials always carry the 21+ age restriction notice, and we do not use imagery, language, or themes that could appeal primarily to younger audiences.
Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in oneself. Awareness is the first step. The following warning signs may indicate that gaming is becoming a problem rather than a pastime.
Continuing to play after significant losses with the goal of winning back money, rather than accepting the loss and stopping.
Wagering money that is designated for rent, food, bills, or other essential living expenses, or borrowing money to fund gaming.
Feeling unable to stop playing even when you intend to, or repeatedly failing to stick to time or money limits you set for yourself.
Missing work, studies, family obligations, or social commitments because of time spent gaming or thinking about gaming.
Hiding gaming activity from family members, lying about how much time or money is being spent, or feeling ashamed about your gaming behaviour.
Using gaming as a primary way to cope with stress, anxiety, depression, loneliness, or other difficult emotions rather than seeking healthier outlets.
Needing to place increasingly large bets to experience the same level of excitement, indicating a growing tolerance that mirrors patterns seen in addictive behaviour.
Feeling restless, anxious, irritable, or agitated when you are unable to access gaming, or when attempting to reduce or stop your gaming activity.
Spending a significant portion of your day thinking about past gaming sessions, planning future sessions, or devising ways to obtain more funds for gaming.
Ask Yourself These Questions
Honest self-reflection is a powerful first step towards maintaining a healthy gaming habit. Review the questions below and consider how many apply to your current situation.
Do you ever gamble more than you originally planned, or stay logged in longer than you intended?
Have you ever borrowed money, sold possessions, or used savings to fund your gaming activity?
Do you feel anxious, irritable, or low in mood when you are unable to access gaming for a period of time?
Have family members, friends, or colleagues expressed concern about the amount of time or money you spend on gaming?
Do you find yourself returning to gaming to try to win back money that you have previously lost?
Has gaming ever caused you to miss work, neglect family responsibilities, or withdraw from social activities?
dbji's Responsible Gaming Philosophy
At dbji, we believe that the foundation of a great gaming platform is not just a wide selection of games or generous bonuses — it is the genuine care we show for the wellbeing of every player. Responsible gaming is not an afterthought at dbji; it is built into the architecture of our platform, our customer service culture, and our approach to player relationships from the very first day a player joins us.
We understand that the vast majority of players who enjoy cricket betting, slots, live casino games, and other offerings on dbji do so safely and within their means. Gaming is entertainment, and we are proud to provide a premium entertainment platform to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every corner of Bangladesh. However, we also recognise that for a small number of individuals, gambling can develop into a pattern of behaviour that causes genuine harm. It is for those players that dbji's responsible gaming framework is most critical.
Our team undergoes regular training on responsible gaming practices, problem gambling recognition, and the appropriate use of player protection tools. When our customer support team notices patterns of concern — such as a player reporting distress, requesting a deposit limit increase multiple times in a short period, or playing for unusually long sessions — we are empowered to reach out proactively and offer support without waiting for the player to ask.
dbji also takes its obligations under Bangladesh's legal and regulatory framework seriously. We do not accept players under the age of 21, we do not extend credit to players, and we do not incentivise players in ways that could encourage them to play beyond their stated limits. Our bonus terms are designed to be transparent and fair, and we do not use aggressive re-engagement tactics towards players who have chosen to take a break.
Gambling with dbji should always feel like a choice — something you do because you enjoy it, with money you can comfortably afford to lose. The moment it stops feeling that way, we want to know, and we want to help. Our responsible gaming tools are available at zero cost to all players, with no questions asked and no judgement made. Your wellbeing is always more important to us than your wager.
We also recognise the important role that families and communities play in responsible gaming. If you are concerned about a family member's gaming behaviour, please do not hesitate to contact us. We can help explain the tools available, guide you through the self-exclusion process on behalf of a consenting adult, or simply provide information and reassurance during a difficult time.
Our responsible gaming support team is available 24 hours a day, 7 days a week. If you or someone you know needs help, contact us immediately.
Log in to your dbji account and navigate to Account Settings to set or reduce your deposit limit instantly. No waiting period applies when lowering your limit.
To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your registered account username. We will action your request within 24 hours.
Where to Find Help
If you feel that gaming is affecting your life, several support channels are available to you. Reaching out for help is always the right decision.
Our in-house responsible gaming team is available 24/7 to assist you in activating any protection tool, managing your account limits, or discussing any concerns you have about your gaming behaviour.
Bangladesh's National Mental Health Helpline offers confidential counselling and guidance for individuals struggling with compulsive behaviours, including problem gambling. Speak to a professional in your own language.
Sometimes the most effective first step is an honest conversation with a family member, close friend, or community leader you trust. Sharing your concerns openly can provide immediate emotional relief and practical support.
Qualified psychologists and counsellors across Dhaka, Chittagong, and other major Bangladeshi cities offer confidential support for gambling-related concerns. Your GP or local health centre can provide a referral.
Play Smart. Play Responsibly.
Review our FAQ for quick answers about account tools, or return to the homepage to enjoy dbji's full range of cricket betting, casino games, and slots — always within your limits.